Whether you’re updating a bathroom floor, laying a new kitchen backsplash, or tiling an outdoor patio, tile work is one of those projects where the installer matters as much as the material. A poorly installed tile job — uneven lines, cracked grout, or improper waterproofing — can lead to costly repairs within just a few years.
Here’s what Dearborn and Detroit Metro homeowners should look for when choosing a tile contractor.
1. Licensed and Insured
Any tile company working in Michigan should carry general liability insurance and have the proper contractor licensing for your project scope. Tile work in bathrooms and kitchens often intersects with plumbing and electrical — work that requires permits. An unlicensed crew cutting corners can create headaches when it comes time to sell your home.
Always ask for a certificate of insurance before work begins.
2. Experience With Your Tile Type
Ceramic, porcelain, natural stone, glass mosaic, and large-format tiles each behave differently. Natural stone like marble or slate requires different setting materials and sealing techniques than standard ceramic. Large-format tiles (24×24 and up) need a flat substrate and specialized installation methods to prevent lippage (uneven tile edges).
Ask to see examples of similar work before committing.
3. Proper Substrate and Waterproofing
The tile itself is just the surface. What’s underneath — the substrate, waterproof membrane, and setting bed — determines whether the installation lasts 10 years or 30. In wet areas like showers and tub surrounds, skipping a proper waterproof membrane is one of the most common (and costly) mistakes budget contractors make.
A quality tile company will discuss substrate preparation before discussing tile selection.
4. Detailed Written Estimate
A reputable contractor provides a line-item estimate that separates labor, materials, demolition, and disposal costs. Vague quotes like “tile job — $1,200” give you no way to compare bids or understand what’s included if something goes wrong.
If a contractor can’t break down the estimate, that’s a red flag.
5. Warranty on Labor
Tile manufacturers warrant their product, but they don’t warrant the installation. Look for a contractor who stands behind their labor with at least a one-year workmanship warranty. That gives you time to discover any grout cracking, tile popping, or water intrusion that signals a faulty install.
What NorthWest Construction Brings to Tile Projects
At NorthWest Construction, we handle tile installation as part of full bathroom remodeling and kitchen remodeling projects throughout Dearborn, Detroit, Allen Park, Livonia, Taylor, and the greater Detroit Metro area. Every tile project we take on includes proper substrate prep, waterproofing in wet areas, and a detailed written scope — so you know exactly what you’re getting before a single tile is set.
Ready to get started? Contact us online or call (313) 277-7676 for a free estimate.